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Terms & conditions

Effective Date: September 13, 2026

These Terms & Conditions (“Agreement”) constitute a legally binding agreement between XTB Consultancy (“Company,” “we,” “us,” or “our”) and any individual or entity (“Client,” “you,” or “your”) purchasing, subscribing to, or utilizing our management and human resource consultancy services.

1. Scope of Services

XTB Consultancy provides business management, HR operations advisory, strategic planning, organizational development, regulatory compliance auditing, and talent management consulting. Detailed deliverables, project timelines, and performance scope will be outlined in specific Statements of Work (SOW), proposals, or service contracts executed between the parties.

2. Fees, Invoicing & Payment Terms

  • Payment Obligations: You agree to pay all agreed-upon fees according to the payment schedule set forth in your service contract or invoice.

  • Invoicing: Invoices are due and payable upon receipt or within the term specified in the applicable agreement (e.g., Net 30 days).

  • Late Payments: Overdue payments may accrue late charges at the rate of 1.5% per month (or the maximum allowed by law) on any outstanding balance until paid in full.

  • Taxes: All quoted fees are exclusive of applicable local, state, or federal taxes, which shall be added to invoices where applicable.

3. Client Responsibilities & Data Provision

To enable XTB Consultancy to perform its services effectively, you agree to:

  • Provide timely, accurate, and complete information, documentation, and access to relevant personnel as required.

  • Designate a primary point of contact responsible for reviewing deliverables and issuing necessary approvals.

  • Ensure that any data or materials provided to us comply with applicable privacy laws and third-party rights.

4. Confidentiality

Both parties agree that any proprietary or non-public business information, workforce data, operational procedures, or financial details shared during the engagement shall remain strictly confidential. Confidential information shall not be disclosed to any third party without the express written consent of the disclosing party, except as required by law.

5. Intellectual Property & Deliverables

  • Company Property: Pre-existing methodologies, proprietary frameworks, audit templates, tools, and training materials created by XTB Consultancy remain our sole property.

  • Client Deliverables: Upon full payment of all fees, the Client receives a non-exclusive, non-transferable license to use customized reports, policy handbooks, and strategy documents created specifically for internal business operations.

6. Warranties & Disclaimers

  • Professional Standard: We warrant that services will be performed with professional care, skill, and diligence consistent with industry standards.

  • No Financial or Legal Guarantee: Our advisory services and HR compliance audits are designed to mitigate operational risk but do not constitute formal legal counsel or guarantee specific commercial outcomes.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  • XTB Consultancy’s total aggregate liability for any claims arising out of or related to this Agreement shall not exceed the total fees paid by you to us during the three (3) months preceding the event giving rise to the claim.

  • In no event shall either party be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, business disruption, or loss of revenue.

8. Term & Termination

  • Termination for Convenience: Either party may terminate an ongoing service agreement by providing written notice as specified in the relevant Statement of Work (typically 30 days’ advance notice).

  • Termination for Cause: Either party may terminate this Agreement immediately if the other party materially breaches any term and fails to cure such breach within fourteen (14) days of receiving written notification.

  • Effects of Termination: Upon termination, you shall immediately pay all outstanding fees for services performed up to the effective termination date.

9. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which XTB Consultancy operates. Any disputes, claims, or controversies arising out of or relating to these Terms shall be resolved through good-faith negotiations, and if unresolved, submitted to the exclusive jurisdiction of the competent courts in Ajman, United Arab Emirates.

10. Contact Details

For inquiries regarding these Terms & Conditions, please contact us at:

  • Email: info@xtbconsultancy.com

  • Phone: +971 54 201 0305

  • Address: 26th Floor Amber Gem Tower, 784, Ajman